Privacy policy

LEGAL

Privacy Policy

Last updated: June 2026

 

Introduction

Nurexa ("we," "our," or "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using nurexa.com or purchasing our products, you agree to the practices described here.

Information We Collect

We collect information you provide directly, such as your name, email address, shipping address, and payment details when you place an order or subscribe to our newsletter.

We also automatically collect certain information when you visit our site, including your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including subscription renewals
  • Communicate with you about your order, account, and subscription
  • Send marketing communications if you've opted in — you can unsubscribe at any time
  • Improve our products, website, and customer experience
  • Comply with legal obligations and prevent fraud

Payment Information

Payment processing is handled by secure third-party providers (such as Shopify Payments, Shop Pay, Apple Pay, Google Pay, and PayPal). Nurexa does not store your full credit card information on our servers.

Cookies & Tracking

We use cookies and similar technologies to remember your preferences, understand site usage, and personalize content and advertising. You can adjust your browser settings to refuse cookies, though this may affect site functionality.

We may use third-party analytics and advertising services (such as Meta and Google) to better understand our audience and measure the effectiveness of our marketing.

Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who help us operate our business (shipping carriers, payment processors, email platforms)
  • Subscription management platforms that process recurring billing
  • Legal authorities when required by law

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us at support@nurexa.com.

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of its sale (Nurexa does not sell personal information).

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Nurexa is not intended for individuals under 18. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact Us

Questions about this Privacy Policy? Email us at support@nurexa.com or visit our Contact page.